Frequently Asked Questions
Everything you need to know about your FUMI CASE experience.
How long will it take to receive my order?
Standard shipping typically takes 5-10 business days. Once your order ships, you will receive a tracking number via email to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return or exchange.
Are FUMI cases compatible with wireless charging?
Yes, all of our phone cases are designed to be slim enough to support Qi-standard wireless charging and MagSafe accessories.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I protect my case from yellowing?
Our cases are treated with an anti-UV coating to resist yellowing. To maintain clarity, we recommend cleaning your case periodically with a soft, damp cloth.